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Frequently Asked Questions
We hope to have covered your questions below. However if you have not found the answer your looking for, please contact us, we are more than happy to help.
| NO. The price you see includes VAT. Carriage charge of £7.50 is added at the end of the checkout stage. |
| If you have faulty goods please contact us within 7 days. We cannot take responsibility for any goods that have been altered. Carriage charge on goods cannot be refunded. |
| We accept all major credit and debit cards. Our payments are handled securely via NOCHEX (www.nochex.com). |
| We deal with orders on a daily basis and expect you to receive your goods within 5 working days but in the event of stock delays please allow up 7-10 days. |
| Extremely safe. Your details are encrypted as they travel the Internet and Paypal's fraud team actively monitor all transactions.. |
| Your order will be confirmed via email |
| If you do not receive confirmation the same day you placed an order or requested a sample please CONTACT US by e.mail / phone or fax.. |
| Just give us a call/fax or email. We will go through anything you're not sure about. |
